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Uselessness Tapo c425 and detection problems

Uselessness Tapo c425 and detection problems

Uselessness Tapo c425 and detection problems
Uselessness Tapo c425 and detection problems
2024-08-31 07:42:37 - last edited 2024-09-06 11:34:14
Tags: #Motion Detection #No detection
Model: Tapo C425  
Hardware Version: V1
Firmware Version: 1.2.18

I have purchased 4 Tapo C425 which are supposed to be the best in the range battery operated , but they are totally useless , beyond 3 meters they do not detect anything , an elephant may be dancing but if it is beyond 3 meters it is not detected , my old blink xt2 detected even up to 7 or 8 meters movements . I wonder what good are cameras like this if , as happened to me , there are intruders but they are not detected.

 

I have already set all the sensitivities to the maximum , wake-up sensitivity to 10 , motion sensitivity to 10 , but nothing has changed 

 

So I ask Tapo engineers directly , why not improve the detection ? As it is now it is a totally useless camera as a security camera because it does not detect anything , maybe it could detect if it steals or the camera because they are so close 

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#1
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1 Accepted Solution
Re:Uselessness Tapo c425 and detection problems-Solution
2024-09-03 06:36:27 - last edited 2024-09-06 11:34:14

  @MirkoCpn 

 

Use the detection range test tool to check whether the camera's detection area covers the area you need to detect, and adjust the camera's installation position to improve performance. Detection Range Test: test the activity detection zone of the Tapo Battery Camera

 

As a battery camera equipped with a PIR sensor, motion detection is activated only after the camera is awakened. This helps to significantly reduce false triggers from minor movements, such as flying insects, rain, or falling leaves. If you need more sensitive detection capabilities, an AC-powered camera would be a better option.  

How to Install and Configure Battery-Powered Cameras for Optimal Detection Performance

 

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Uselessness Tapo c425 and detection problems
2024-08-31 10:47:36

  @MirkoCpn 

 

Too many of these issues, and Tapo still pretending that there's not a manor flaw with this camera or their PIR sensor. 

 

In addition to that, because everything for me is set to max, my cameras don't last more than 3 weeks before needing to be charged.

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#2
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Re:Uselessness Tapo c425 and detection problems
2024-08-31 11:21:29

  @Valdano I confirm that many features stated by Tapo are not true , it absolutely does not last 180 days even without any detection ( the problem of the number of detections is not there since it does not even detect a hippo in the garden ) , the detection range is also false , I would not have expected so many lies from a company like tp-link , I would be curious to know what their engineers say 

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#3
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Re:Uselessness Tapo c425 and detection problems-Solution
2024-09-03 06:36:27 - last edited 2024-09-06 11:34:14

  @MirkoCpn 

 

Use the detection range test tool to check whether the camera's detection area covers the area you need to detect, and adjust the camera's installation position to improve performance. Detection Range Test: test the activity detection zone of the Tapo Battery Camera

 

As a battery camera equipped with a PIR sensor, motion detection is activated only after the camera is awakened. This helps to significantly reduce false triggers from minor movements, such as flying insects, rain, or falling leaves. If you need more sensitive detection capabilities, an AC-powered camera would be a better option.  

How to Install and Configure Battery-Powered Cameras for Optimal Detection Performance

 

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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#4
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Re:Uselessness Tapo c425 and detection problems
2024-10-24 21:07:52

  @MirkoCpn 

I’m facing the exact same issue. I was hoping the cameras could at least integrate with the Tapo T100 motion sensor, but that feature doesn’t seem to exist. I also have 4 C425 cameras, and with this problem, they feel pretty useless. Do you think it might be a hardware issue? Firmware updates haven’t resolved anything for me either.

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#5
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Re:Uselessness Tapo c425 and detection problems
2024-10-24 21:38:51

  @Nikriba Undoubtedly they have a hardware problem with a bad motion sensor , I thought better for the top of the range tapo model , the ( useless ) service response was "buy a powered camera" 

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#6
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Re:Uselessness Tapo c425 and detection problems
2025-03-09 14:45:27

I have same problem,too.

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#7
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Re:Uselessness Tapo c425 and detection problems
2025-04-12 04:35:07

  @MirkoCpn 

 

Same here, this Tapo c425  is useless, it does not detect anything.  What an disappointment.  I cant trust this one at all.
 

 

 

 

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#8
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Re:Uselessness Tapo c425 and detection problems
2025-04-16 23:17:49

Not sure what you guys are talking about - my c425 has been working just fine. I even only turned on the human detection and set the sensitivity very low. It trigger many times a day and quite precise.

 

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#9
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Re:Uselessness Tapo c425 and detection problems
2025-04-21 23:36:02

  @Bison123 

Same c425 trash.back to Amazon it goes 

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#10
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Re:Uselessness Tapo c425 and detection problems
2 weeks ago

  @MirkoCpn 

 

The problem is as described the combination of PIR/Battery/power consumption, this is what you end to if you want a battery operated camera.

As being installing intruder alarms for 30 years, I know that PIR is not suitable for outdoor detection, only indoors with stable conditions.

Also PIR only responds properly to crosswise movement, not to movement directly toward it, due to its sector technology and heat receiving.

Mains powered cameras use pixel changes for triggering. Pixel change + AI is the only suitable way to trigger any alarms outdoors, and

even that is impossible to succeed even near 100%. Or security radars as  AXIS D2110-VE.

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#11
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Helpful: 9

Views: 12409

Replies: 10

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Motion Detection
No detection
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