Green picture/ pix-elated in the camera live and recorded video

Topkid-12

2024-09-09 05:06:29 - last edited 2024-09-20 10:01:20

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Registered: 2024-09-09

Green picture/ pix-elated in the camera live and recorded video

2024-09-09 05:06:29 - last edited 2024-09-20 10:01:20

Model: Tapo C200

Hardware Version: V2

Firmware Version: 1.3.9

I am using Tapo C200 with hardware version 2.0 and firmware 1.3.9. I am getting Green picture/ pix-elated in the camera live and recorded video. I have installed the trial app and problem still exists.Attached below the pictures of recording.

1 Accepted Solution

Solla-topee

2024-09-10 08:59:03 - last edited 2024-09-20 10:01:20

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Registered: 2020-05-19

Re:Green picture/ pix-elated in the camera live and recorded video-Solution

2024-09-10 08:59:03 - last edited 2024-09-20 10:01:20

@Topkid-12

Hi,
You can refer to the instructions below to troubleshoot. If the problem remains, send us a picture of the camera's live view page that shows the problem.
What to do if the Tapo Camera image color is abnormal?
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

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