C310 farrrrr too sensitive
I'm getting too much alerts.
I've set all settings to minimum, I've used activity zones, but it's still alerting on car driving past in the street.
Please can you assist before I return this camera.
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Is there any help available @Solla-topee I like the camera BUT detection is not working and I need this function to work reliably.
Is there any firmware you can send to fix this ?
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Hi,
If you still have the camera and are willing to troubleshoot the issue, please refer to the instructions below to check if the suggestions help.
What to do if the Detection feature is not working on the TP-Link Camera?
Please confirm the following information if the problem remains.
1. Go to the camera's Device Settings > Detection page, and send me the enabled detection types pages and the activity zone page.
2. Can you share a video showing the event false triggers the camera's detection feature?
Best Regards
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Hi,
You can upload the pictures and video to your cloud server(such as Google Drive), generate a link to download them, and send me the link via a private message.
You can also contact the local team via email with the problem description, pictures, and video for further assistance.
Best Regards
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