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Area Intrusion

Derek_M16

2024-09-22 09:15:58 - last edited 2 weeks ago

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Area Intrusion

2024-09-22 09:15:58 - last edited 2 weeks ago

Model: Tapo C320WS

Hardware Version: V1

Firmware Version: 1.3.11

Any suggestions as to why the Activity Zones don't seem to work? I have two zones set up so that the top left corner of the camera's field of view, which catches the road, is supposed to be excluded. I get regular alerts but all I can see is a car driving by in the supposedly excluded area. Ami doing something wrong?

1 Accepted Solution

Solla-topee

2024-09-24 09:38:17 - last edited 2 weeks ago

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Re:Area Intrusion-Solution

2024-09-24 09:38:17 - last edited 2 weeks ago

@Derek_M16

Hi,
The Away mode and the Home mode are two different sets of Detection, Alarm, and Notification settings for Tapo cameras. You can tap the button on the Tapo app > Cameras tab to quickly apply the preset settings to the cameras when you are home or away, and the settings in the Home/Away mode will overwrite the current settings.
How to edit Home and Away Mode for Tapo&Kasa Cameras on the Tapo app

In your case, it's recommended to check if the detection settings for your camera in the Home/Away mode are correct.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

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Solla-topee

2024-09-23 08:30:49

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Re:Area Intrusion

2024-09-23 08:30:49

@Derek_M16

Hi,
The problem is related to the camera settings and the actual events. Please confirm:
1. Go to the Tapo app > Camera's Device Settings > Detection page, and send me the enabled detection types page and the activity zone settings.
2. Can you share a video showing the car out of the activity zone triggers the camera's detection feature?
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Derek_M16

LV1

2024-09-23 09:27:51

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Re:Area Intrusion

2024-09-23 09:27:51

@Solla-topee I have 5 options for Detection. Motion, Person and Line Crossing are Off. Area Intrusion and Camera Tampering are On. I went to the Activity Zone to take a picture for you, and the Zones have disappeared, I don't have any despite setting them up.

I have now set up the Zones again as per the photo below. I will wait and try to get some camera footage.

Solla-topee

2024-09-23 11:55:15

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Re:Area Intrusion

2024-09-23 11:55:15

@Derek_M16

Hi,
Thank you for your information and attempt.
For the activity zone settings disappear issue, please pay attention to whether you have used the Home/Away mode on the Tapo app > Cameras tab.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Derek_M16

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2024-09-23 13:05:50

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Re:Area Intrusion

2024-09-23 13:05:50

@Solla-topee I had the camera set in home mode. I have just moved to away mode and back again to home whilst checking which mode it was in. I also set it into privacy mode accidentally, and then put it back.

I now have a completely different detection zone: