C420 Stopped recording suddenly
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.C420 Stopped recording suddenly
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Until 20/09/2024, both my cameras were recording normally as per the schedule. They're set to record movement between 07:00 and 19:00 Monday to Friday only. Come Monday morning, 23/09/2024, neither camera is now recording normally. One of them, which was fully charged on the Friday, had lost almost 75% of its charge by Monday morning - even though it shouldn't have been recording any activations (no recordings were showing on the app for that period). Both cameras are fixed to the outside wall of our house (one c3 metres, the other c4 metres high) and both have a Tapo A201 solar panel attached. Both cameras are set to record vehicles and motion, with a wake-up sensitivity of 10. No setting for either camera were changed by me that might explain this issue.
What could have caused this, and what can be done to fix it.
I purchased the cameras and solar panels from Tapo through Amazon in July 2024.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
You can share these details with the email support agent, who will be able to assist you further. The advice we can provide in the community is limited. If your case requires in-depth analysis, it typically needs to be addressed via email, where you can provide more detailed information that may not be suitable for an open platform like the community.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1778
Replies: 11
Voters 0
No one has voted for it yet.