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C200 can only be controlled locally

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C200 can only be controlled locally

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
C200 can only be controlled locally
C200 can only be controlled locally
2024-11-01 00:40:01
Tags: #Tapo
Model: Tapo C200  
Hardware Version: V3
Firmware Version: 1.3.11

I've just got the camera but it seems I can't get it to connect to the internet. I get the "smart device can only be control locally". My WIFI is controlled by DECO M5.

 

Things I already did:

 

- Changed DNS on the DECOs to 8.8.8.8

- Tried to use mobile phone internet

- Factory reset

- Reinstalled the app

 

Is there any port, or wifi setup that I need to do in order to get it working? I've rummaged through the forum looking for this issue, but haven't been able to find anything that works for me.

 

Any help is appreciated thanks!

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#1
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7 Reply
Re:C200 can only be controlled locally
2024-11-01 08:05:53

  @JamesLa 

Hi,
Typically, if your camera can be controlled locally only, it's your camera not connected to the internet or cloud server, there is no need to open a port on the router for the camera to make it be controlled remotely with the Tapo app.
In your case, please try to enable a hotspot Wi-Fi on your phone, factory reset the camera, reconfigure it on a different phone, connect it to the hotspot Wi-Fi, and then check if you can control the camera remotely.
If the problem remains, send me(@Solla-topee) the camera's MAC address via a private message.
Best Regards

>>How to position my TP-Link camera for optimal performance. >>What to do if the Detection feature is not working on the TP-Link Camera? >>Encrypt microSD Card: Protecting Video Recordings Stored on the SD Card.
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#2
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Re:C200 can only be controlled locally
2024-11-02 13:52:45

  @Solla-topee Still no luck, I just sent you the MAC address. Thanks!

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#3
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Re:C200 can only be controlled locally
2024-11-04 11:57:29

  @JamesLa 

Hi,
Would you please double-check the camera's MAC address? The one you sent seems incorrect.
You can also find the camera's MAC address on the Tapo app > camera's Device Settings > Device Info page.
Best Regards

>>How to position my TP-Link camera for optimal performance. >>What to do if the Detection feature is not working on the TP-Link Camera? >>Encrypt microSD Card: Protecting Video Recordings Stored on the SD Card.
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#4
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Re:C200 can only be controlled locally
2024-11-04 15:31:21
I've sent a screenshot from the device info.
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#5
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Re:C200 can only be controlled locally
2024-12-08 14:41:06

  @JamesLa Were you able to resolve the issue? I too have the same issue and I tried everything in the thread.
 

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#6
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Re:C200 can only be controlled locally
2024-12-08 16:50:56

  @Zenesis Yes, I've sent a DM do Solla-topee and he fixed it. Turns out it was something on their end. 

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#7
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Re:C200 can only be controlled locally
2024-12-09 08:18:56
Thanks I have sent sent a DM to him as well. Let's see.
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#8
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