C210 active but unable to use automation

C210 active but unable to use automation

C210 active but unable to use automation
C210 active but unable to use automation
2 weeks ago - last edited a week ago
Model: Tapo C210  
Hardware Version: V2
Firmware Version: 1.3.11

I have a few cameras and smart plugs and just got a new c210. I already have a couple of c211s. I've added the camera and can view the feed. But when I try to add to my existingautomations it is not shown in the list of devices. 

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#1
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1 Accepted Solution
Re:C210 active but unable to use automation-Solution
a week ago - last edited a week ago
I’ve just put it on and it’s just upgraded. It is now visible in the automations and shortcuts
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#4
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4 Reply
Re:C210 active but unable to use automation
a week ago

  @NzDavidT 

Hi,
Please confirm the following information for the reported issue.
  1. Can you control the Tapo C210 remotely via the Tapo app?
  2. Are you able to create new Shortcuts or Automation entries for the Tapo C210?
  3. What automation entries have you configured and want to add the camera to them?
  4. Please send me(@Solla-topee) the camera's MAC address via a private message.

Best Regards

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#2
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Re:C210 active but unable to use automation
a week ago

  @Solla-topee 

1. yes I can view the feed and move the camera.

2. No

3. I have many automations and shortcuts using multiple cameras. One example would be if person seen during night ring my hub.

4. Ok will work out how to do that.

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#3
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Re:C210 active but unable to use automation-Solution
a week ago - last edited a week ago
I’ve just put it on and it’s just upgraded. It is now visible in the automations and shortcuts
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#4
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Re:C210 active but unable to use automation
a week ago

  @NzDavidT Glad to hear the case is solved. yes

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#5
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