Smart Home Community > Tapo Smart Camera > Can´t reset the Camera
< Tapo Smart Camera

Can´t reset the Camera

Can´t reset the Camera

Can´t reset the Camera
Can´t reset the Camera
a week ago - last edited 6 hours ago
Model: Tapo C310  
Hardware Version:
Firmware Version:

Hello,

 

The device won't boot anymore, the status and night lights are constantly red and green,

 

Tried powering on/off, and resetting multiple times, without the SD card, but the device is completely unresponsive.

 

I need the Emergency recovery manual 

File:
WhatsApp Image 2024-11-10 at 11.23.02.jpegDownload
  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:Can´t reset the Camera-Solution
a week ago - last edited 6 hours ago

  @CeciUspa 

Hi,
You can refer to the suggestions in this post to troubleshoot the reported issue.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Can´t reset the Camera-Solution
a week ago - last edited 6 hours ago

  @CeciUspa 

Hi,
You can refer to the suggestions in this post to troubleshoot the reported issue.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
Recommended Solution
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 65

Replies: 1

Related Articles
Reset Camera
638 0
My camera (C420) won't reset
4379 6
Tapo C310 HW reset not working
116 0
 Wifi network changed and need to reset the Camera
510 0
 reset button
1543 0
 My camera C420 does not reset
661 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.