Tapo C200 needs reset and reconfiguration after every power outage

Tapo C200 needs reset and reconfiguration after every power outage

Tapo C200 needs reset and reconfiguration after every power outage
Tapo C200 needs reset and reconfiguration after every power outage
Friday - last edited Tuesday
Model: Tapo C200  
Hardware Version: V5
Firmware Version: 1.0.17

The camera is placed in a room where the electricity is turned off every day for 30 minutes. After the Tapo C200 is power cycled, it needs to be reseted every time and everything has to be reconfigured from the beginning. LED status = solid red.

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#1
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1 Accepted Solution
Re:Tapo C200 needs reset and reconfiguration after every power outage-Solution
Monday - last edited Tuesday

  @frizzo 

Hi,
Typically, there is no need to reset and reconfigure the camera after a power failure. In your case, please check:
    1. Is the router turned off and on as the Tapo C200? If so, please double-check if the router is working fine after power failure.
    2. If so, disable the Smart Connect function on the router, and set different Wi-Fi names for 2.4GHz and 5GHz Bands on the router.
    3. After confirming the router is working, turn off the Tapo C200 and turn it back on, then check if the camera will work.
Best Regards

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#2
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Re:Tapo C200 needs reset and reconfiguration after every power outage-Solution
Monday - last edited Tuesday

  @frizzo 

Hi,
Typically, there is no need to reset and reconfigure the camera after a power failure. In your case, please check:
    1. Is the router turned off and on as the Tapo C200? If so, please double-check if the router is working fine after power failure.
    2. If so, disable the Smart Connect function on the router, and set different Wi-Fi names for 2.4GHz and 5GHz Bands on the router.
    3. After confirming the router is working, turn off the Tapo C200 and turn it back on, then check if the camera will work.
Best Regards

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#2
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Re:Tapo C200 needs reset and reconfiguration after every power outage
Tuesday

  @Solla-topee Thank you very much! Disabling "smart connect" solves my problem.

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#3
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Re:Tapo C200 needs reset and reconfiguration after every power outage
Tuesday

  @frizzo Glad to hear your problem is solved. laugh

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#4
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