Cloudy/too bright view

Cloudy/too bright view

Cloudy/too bright view
Cloudy/too bright view
a week ago
Tags: #Foggy lense
Model: Tapo C402 KIT  
Hardware Version: V1
Firmware Version: 1.0.21

So, just opened my camera up to look at it.  It's not even a month old yet and has given me detection issues since about a week after install.  But that's another issue.  I just opened the app to look and this is what it looks like.  What has happened?  Did it get moisture inside?

 

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#1
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3 Reply
Re:Cloudy/too bright view
a week ago

  @Akirakitten1 

Hi,
It looks like there are reflective objects or surfaces around the camera's lens and it causes the reported issue, please try to adjust the camera angle or position to avoid these reflective objects or surfaces and check if it helps.
Best Regards

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#2
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Re:Cloudy/too bright view
a week ago

  @Solla-topee thanks for trying to answer but I can confidently say that is not the issue.  Please remember, it worked fine for almost a month, with this never happening.  My other cameras are starting to do this in varying degrees.  It seems to only happen at night.  Maybe humidity condensing on the lenses?

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#3
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Re:Cloudy/too bright view
Thursday

  @Akirakitten1  Please try to wipe the lens with a dry cloth to see if the problem still exists. If so, please provide a photo of the camera lens. Thanks!

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#4
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