Clip record length D230
I have a D230 wireless doorbell and am only receiving clips lasting 16 seconds. I have retrigger time set to 0 seconds, record buffer at 10 seconds, maximum clip length of 120 seconds. I would like the clips to be longer than 16 seconds. Could anybody make any suggestions please.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
What's the wake-up sensitivity and recorded type of your doorbell?
Check the signal strength of the doorbell (Tapo app > doorbell device's page > Device Settings > Device Info, tap the wifi or signal icon to show the RSSI rate). If doorbell's signal is weak, it might cause interruptions in video recording or failures in uploading due to network problems.
- Copy Link
- Report Inappropriate Content
@Wayne-TP wake up sensitivity is 8, it wakes when detecting movement. Motion, person and vehicle detection is set to on.
Signal strength is -66 (RSSI)
Thanks
- Copy Link
- Report Inappropriate Content
Do you use SD card for local recording or have Tapo Care subscription for cloud recording? Please check the firmware version on both D230 and the H200 hub.
What's the signal strength of the hub?
- Copy Link
- Report Inappropriate Content
I have a SD card for recording,
Firmwear of H200 is 1.3.6 Build 20240829 rel.71119
Firmwesr of D230 is 1.1.19 Build 20241011 rel.67020
Hub is connected via Ethernet cable.
Cheers
- Copy Link
- Report Inappropriate Content
What router do you use? Do you have any network extension devices?
To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm.
If the email you used to register for the TP-Link community is not your regular email or you cannot access it, please send me your regular email address via private message.
- Copy Link
- Report Inappropriate Content
Sorry for the delayed response, I have a router provided by Talktalk, Tapo hub is located next to router with a Ethernet cable. Distance from hub to camera is 14m.
Many thanks
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 211
Replies: 6
Voters 0
No one has voted for it yet.