Is Solla-topee a human or an AI?

Is Solla-topee a human or an AI?

Is Solla-topee a human or an AI?
Is Solla-topee a human or an AI?
Thursday
Model: Tapo C310   TC70  
Hardware Version: V1
Firmware Version: Not known

I have the same problem on both my cameras, detailed at topic 716130. What ever I post I get the same replies, which is copied from the Help.
Does anyone know if the replier (Solla-topee) is a human or an AI?
Is there any way of contacting a human TP-Link adviser or their Tech Support?

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#1
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3 Reply
Re:Is Solla-topee a human or an AI?
Friday

  @JohnRose 

Hi,
I'm not an AI. blush I'm trying to help you and provide suggestions based on the information you provide. 
In your case, please reply to us with the test results after troubleshooting by following the provided suggestions on this thread if you need further assistance.
Best Regards

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Re:Is Solla-topee a human or an AI?
Friday

  @Solla-topee I';ve done all of that on my C310 camera and no change when I try Wireless 'mode'. I'm not able to do that on myTC70 camera as it does not have an ethernet socket.

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#3
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Re:Is Solla-topee a human or an AI?
Sunday

I would have thought threads like this would be removed by the moderators.

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