Issue with “Network Unstable” on iPhone 16

Issue with “Network Unstable” on iPhone 16

Issue with “Network Unstable” on iPhone 16
Issue with “Network Unstable” on iPhone 16
a week ago

I recently upgraded from an iPhone 12 to an iPhone 16, and I’m experiencing issues with the TAPO app on my new phone. Specifically, I cannot control my devices (e.g., turning them on or off) through the app. Every time I try, I receive the error message: “Network unstable.”

 

Here are some additional details:

    •    I currently have 37 devices connected to the TAPO app.

    •    I can create and modify shortcuts and automations without any issues, and they execute correctly.

    •    I can view my cameras without any problems.

    •    The same devices and app work perfectly on my wife’s Android phone and on my previous iPhone 12.

    •    The issue appears to be isolated to the iPhone 16.

 

I have already tried reinstalling the app and ensuring that my phone is connected to a stable network, but the problem persists.

 

Could you please assist me in resolving this issue?

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#1
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3 Reply
Re:Issue with “Network Unstable” on iPhone 16
Wednesday

  @JM_PZI 

 

Does the control command take effect despite the error? Do you have VPN on the iPhone16? Try to disable it while using the Tapo app.

 

What's the Tapo app version on all three phone?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:Issue with “Network Unstable” on iPhone 16
Wednesday

  @Wayne-TP the control command doesn't take effect.

No VPN on m'y iPhone.

iphone 16 : iOS 18.1.1 and TAPO App 3.7.803

iphone 12 : iOS 18.1.1 and TAPO App 3.7.803

Google Pixel : Android 11 and TAPO App 3.7.811

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#3
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Re:Issue with “Network Unstable” on iPhone 16
Friday

  @JM_PZI 

 

To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. 

 

If the email you used to register for the TP-Link community is not your regular email or you cannot access it, please send me your regular email address via private message.
 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#4
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