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Lags après 10 minutes

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Lags après 10 minutes

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Lags après 10 minutes
Lags après 10 minutes
2025-01-08 16:28:37
Model: Tapo C420S2  
Hardware Version: V5
Firmware Version: 3,8,115

Bonjour ....
J'ai un problème avec mes cameras ...... toute les 10 minutes ils se deconnecte et cela commence à lager et toute les 10 minutes cela relag de plus en plus ....
J'ai tout tester dans les options ( on dirais qu'il y a un minuteur qui reboot mes caméras toutes les 10 minutes )
Je je sais plus quoi faire ? 

Merci d'avance pour les réponses !!

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#1
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4 Reply
Re:Lags après 10 minutes
2025-01-09 08:52:04

  @garada 

Hi,
1. Do you have a problem when watching the camera's live feed on your Tapo app?

 

2. Is your phone connected to the same Wi-Fi as the camera when the issue happens?

 

3. Would you please send us a video showing the reported issue?

 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> What should I do if my Tapo camera triggers false detection?
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#2
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Re:Lags après 10 minutes
2025-01-09 13:30:34

  @Solla-topee 

hello !!

FOR one , yes  my camera lags after all 9,30 minutes 

FOR two , yes my phone is connectet  in box 
For tree , yes i look maximum vidéo is reported this probleme !   

thank you ^^
 

 

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#3
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Re:Lags après 10 minutes
2025-01-09 14:55:35

@garada 
rCMAMAN

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#4
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Re:Lags après 10 minutes
2025-01-10 09:06:31

  @garada 

Hi,
Could you please send us a video showing the reported issue? 
You can upload your video to your cloud server(such as Google Drive), generate a link to download it, and send me(@Solla-topee) the link via a private message.
Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> What should I do if my Tapo camera triggers false detection?
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#5
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