Offline in app but green light on hub
My h200 in my tapo app is offline alone with the cameras linked, but the hub still has green light showing and I have had any wifi problems, I don't want to reset just yet and have to reconnect everything again if it's something simple
How is it physically showing on but in app nothing
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Make sure your Tapo app is updated, try to delete and reinstall the app. Disable VPN and VPN-related apps if any.
Check whether these devices also show offline on other phones.
Have you tried to reboot the hub and the router?
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Make sure your Tapo app is updated, try to delete and reinstall the app. Disable VPN and VPN-related apps if any.
Check whether these devices also show offline on other phones.
Have you tried to reboot the hub and the router?
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@Orrj I have the same problem.
Is your experience that you have to keep repeating these steps whenever the hub goes offline, or has a/the fix solved the proplem "permanently"?
THanks
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This issue is most likely caused by the quality of the mobile network connection. Please ensure that you are not using a VPN or any other VPN-related apps while using the Tapo app. Try switching to a different network.
If the problem persists across different phones and networks, then further analysis will be required.
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