Smart Home CommunityKasa CamerasApp automatically closes

App automatically closes

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

App automatically closes

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

AdamVan

2025-01-18 14:44:53 - last edited 2025-02-13 02:26:39

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2025-01-18

App automatically closes

2025-01-18 14:44:53 - last edited 2025-02-13 02:26:39

We're using the kasa camera as a baby monitor and after about 2 hours of the app being open on our tablet. It just closes automatically. This is a major issue. How do we fix this. Your faq said to havw it on the same local network and it should work and they're both on the same wifi. What else can I do?

1 Accepted Solution

Solla-topee

2025-01-21 08:45:47 - last edited 2025-02-13 02:26:39

Posts: 19981

Helpful: 3262

Solutions: 4655

Stories: 11

Registered: 2020-05-19

Re:App automatically closes-Solution

2025-01-21 08:45:47 - last edited 2025-02-13 02:26:39

@AdamVan

Hi,
You can refer to FAQ 2720 for further troubleshooting(this FAQ also works for the Kasa Cameras).

Since your camera is connected to our cloud server, the phone may stream its live feed on the Kasa app via cloud server even if they are on the same network, then you may see a "Continue" prompt on the Kasa app.
If you block the internet on the router for the camera, you can stream it locally only on the Kasa app. However, you will be unable to control the camera remotely in this situation.

Best Regards

>> Check What's Currently Going on With Deco >> Deco Wi-Fi Heatmap ready for all Deco models

Recommended Solution