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Connecting to camera when there's no internet

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Connecting to camera when there's no internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Connecting to camera when there's no internet
Connecting to camera when there's no internet
2025-01-19 06:03:16 - last edited 2025-02-18 10:42:09
Model: Tapo C211  
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Hello, is there an alternative way/setup to access my tapo cam when there's no internet? For context, my isp had some issues that'd take days to resolve. We're planning to add too some outdoor tapo cams so I'm looking for a somewhat robust solution so that if something similar happens in the future, the cameras don't go offline and remains connected to the internet

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Re:Connecting to camera when there's no internet -Solution
2025-01-20 12:30:16 - last edited 2025-02-18 10:42:09

  @dandadan 

Hi,
Typically, if the camera is connected to your router's Wi-Fi but the router has no internet, it's unable to control the camera remotely with the Tapo app. However, if your phone is connected to the same Wi-Fi network as the camera, you can control the camera locally with the Tapo app.


For setting up the camera, we suggest setting up the camera when the router has an internet connection.


Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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Re:Connecting to camera when there's no internet -Solution
2025-01-20 12:30:16 - last edited 2025-02-18 10:42:09

  @dandadan 

Hi,
Typically, if the camera is connected to your router's Wi-Fi but the router has no internet, it's unable to control the camera remotely with the Tapo app. However, if your phone is connected to the same Wi-Fi network as the camera, you can control the camera locally with the Tapo app.


For setting up the camera, we suggest setting up the camera when the router has an internet connection.


Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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