D210 firmware update to 1.0.15 makes network connectivity worse

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D210 firmware update to 1.0.15 makes network connectivity worse

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D210 firmware update to 1.0.15 makes network connectivity worse
D210 firmware update to 1.0.15 makes network connectivity worse
2025-01-27 15:27:15 - last edited 2025-02-20 11:15:11
Model: Tapo D210  
Hardware Version:
Firmware Version: 1.0.15

Since the D210 doorbell firmware updated from 1.0.13 to 1.0.15 the connectivity has been worse. Takes longer to get the live feed, trying to view SD card recordings sometimes just doesn't work. I have to force close the app and reopen, then maybe it works. The phone call system is also not great when someone rings the doorbell. Sometimes I get no call coming through, when I have received calls the audio quality has been terrible so I haven't been able to have a conversation with anyone.

 

All of these things seemed more reliable on older firmware. I've tested this on a network where my phone has good connectivity/signal and the doorbell is well with range of decent WiFi signal. Please can someone look into this?

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Re:D210 firmware update to 1.0.15 makes network connectivity worse-Solution
2025-02-05 04:00:06 - last edited 2025-02-20 11:15:11

  @spadge22 

 

Check the signal strength of the doorbell. Test whether the problem exists when your phone connects to the same local WiFi as the doorbell. 

How to check and improve the network connection stability of Tapo smart devices

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:D210 firmware update to 1.0.15 makes network connectivity worse-Solution
2025-02-05 04:00:06 - last edited 2025-02-20 11:15:11

  @spadge22 

 

Check the signal strength of the doorbell. Test whether the problem exists when your phone connects to the same local WiFi as the doorbell. 

How to check and improve the network connection stability of Tapo smart devices

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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