Not panning when recording

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Not panning when recording

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Not panning when recording
Not panning when recording
2025-02-09 10:49:37 - last edited 2025-03-02 09:39:47
Model: TC70  
Hardware Version:
Firmware Version:

Not panning when recording 

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#1
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1 Accepted Solution
Re:Not panning when recording -Solution
2025-02-10 11:50:36 - last edited 2025-03-02 09:39:47

  @SiennaMarie 

Hi,
Please confirm the following information for the reported issue.
  1. How do you test the camera won't pan when recording?

 

  2. Have you stored the video recordings on the inserted SD card or our cloud server?

 

  3. If the camera stores the video recordings to the SD card, please go to the camera's Device Settings > Storage & Recording page, and send me a picture of this page and a picture of the Recording Schedule page.

 

Best Regards

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#2
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1 Reply
Re:Not panning when recording -Solution
2025-02-10 11:50:36 - last edited 2025-03-02 09:39:47

  @SiennaMarie 

Hi,
Please confirm the following information for the reported issue.
  1. How do you test the camera won't pan when recording?

 

  2. Have you stored the video recordings on the inserted SD card or our cloud server?

 

  3. If the camera stores the video recordings to the SD card, please go to the camera's Device Settings > Storage & Recording page, and send me a picture of this page and a picture of the Recording Schedule page.

 

Best Regards

Recommended Solution
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#2
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