Tapo Smart plug keeps disappearing

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Tapo Smart plug keeps disappearing

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Tapo Smart plug keeps disappearing
Tapo Smart plug keeps disappearing
2025-02-23 01:47:51 - last edited 2025-03-13 10:01:22
Model: Tapo P105  
Hardware Version:
Firmware Version:

Hii,

I bought 2 Tapo smart plugs in 2022 (P105). I was doing new stuff to set up my smart home and I added them to the Tapo app and 5 seconds later it disappears from the list. So I reset them, hoping that will fix it, it doesn't. They keep disappearing right after I add them. I also bought new smart plugs, same type, they don't disappear. Why do the 2 smart plugs that I already had keep disappearing?

 

If I go to the support page/trouble shooting page, you can select which item you have has an issue, all of a sudden the plug shows up in that list... But it doesn't show up in the control panel...

 

They are updated by the way ~

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Re:Tapo Smart plug keeps disappearing-Solution
2025-03-13 10:01:18 - last edited 2025-03-13 10:01:22

  @Mari-chan 

 

Connect your phone to the same router WiFi network as the smart plug, check whether the smart plug is visible in the app in the local network. *Turn off cellular data, disable VPN and VPN-based apps if any.

 

What's the led status of the smart plug when the setup completes?

 

If it is indeed a remote control failure issue (local only), refer to the suggestions here in Case 2. Cannot use the Tapo app to control my smart devices

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Tapo Smart plug keeps disappearing-Solution
2025-03-13 10:01:18 - last edited 2025-03-13 10:01:22

  @Mari-chan 

 

Connect your phone to the same router WiFi network as the smart plug, check whether the smart plug is visible in the app in the local network. *Turn off cellular data, disable VPN and VPN-based apps if any.

 

What's the led status of the smart plug when the setup completes?

 

If it is indeed a remote control failure issue (local only), refer to the suggestions here in Case 2. Cannot use the Tapo app to control my smart devices

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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