Tapo C425

Tapo C425

Tapo C425
Tapo C425
2 weeks ago - last edited Yesterday
Model: Tapo C425  
Hardware Version: V1
Firmware Version: 1.3.11

Isn't it possible to connect the c425 to SmartThings?

 

greetings from the Red Sea,

dietmar

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#1
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1 Accepted Solution
Re:Tapo C425-Solution
Tuesday - last edited Yesterday

  @Diderosa 

 

Verify whether the Tapo cameras are still connected to the cloud: turn off wifi and enable cellular data on your phone, then check whether you can watch the camera in the Tapo app. When the camera is offline, third-party platform controls will fail. 

If the camera remote control is not working, refer to the suggestions here to fix this problem first. What should I do if I can't view the Tapo camera?

 

As for the streaming issue in SmartThings app: 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#11
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Re:Tapo C425
2 weeks ago

  @Diderosa 

 

It is supported. But note that device features are limited on third-party platforms. For camera, basic feature such as watching live stream is supported.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:Tapo C425
2 weeks ago

  @Wayne-TP 

As said already. It’s the C425. But I also have problems to see the live stream in Smartthings.

Is there any solution?

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#3
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Re:Tapo C425
2 weeks ago

  @Diderosa 

 

Does the camera work fine in the Tapo app, the live streaming? What's the live stream problem on the SmartThings app?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#4
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Re:Tapo C425
2 weeks ago

  @Wayne-TP  

 

yes, both cameras are working fine in the tapo app! 
 

in SmartThings I can see the cameras, but is saying waiting all the time and nothing happens... crazy: I can hear the sound.

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#5
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Re:Tapo C425
2 weeks ago
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#6
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Re:Tapo C425
2 weeks ago
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#7
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Re:Tapo C425
a week ago

  @Wayne-TP 

 

I have the same issue now with a 3rd camera, the Tapo C510W.

any idea?

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#8
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Re:Tapo C425
a week ago

  @Diderosa 

 

How's the camera streaming with SmartThings app on the phone?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#9
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Re:Tapo C425
Monday

  @Wayne-TP 

 

Sadly the same problem.

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#10
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Re:Tapo C425-Solution
Tuesday - last edited Yesterday

  @Diderosa 

 

Verify whether the Tapo cameras are still connected to the cloud: turn off wifi and enable cellular data on your phone, then check whether you can watch the camera in the Tapo app. When the camera is offline, third-party platform controls will fail. 

If the camera remote control is not working, refer to the suggestions here to fix this problem first. What should I do if I can't view the Tapo camera?

 

As for the streaming issue in SmartThings app: 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
  0  
  0  
#11
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