Tapo C425

Tapo C425

Tapo C425
Tapo C425
2025-03-02 15:03:33 - last edited 2025-03-21 12:32:30
Model: Tapo C425  
Hardware Version: V1
Firmware Version: 1.3.11

Isn't it possible to connect the c425 to SmartThings?

 

greetings from the Red Sea,

dietmar

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#1
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1 Accepted Solution
Re:Tapo C425-Solution
2025-03-18 07:50:58 - last edited 2025-03-21 12:32:30

  @Diderosa 

 

Verify whether the Tapo cameras are still connected to the cloud: turn off wifi and enable cellular data on your phone, then check whether you can watch the camera in the Tapo app. When the camera is offline, third-party platform controls will fail. 

If the camera remote control is not working, refer to the suggestions here to fix this problem first. What should I do if I can't view the Tapo camera?

 

As for the streaming issue in SmartThings app: 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Tapo C425
2025-03-04 07:49:40

  @Diderosa 

 

It is supported. But note that device features are limited on third-party platforms. For camera, basic feature such as watching live stream is supported.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Tapo C425
2025-03-04 13:59:27

  @Wayne-TP 

As said already. It’s the C425. But I also have problems to see the live stream in Smartthings.

Is there any solution?

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Re:Tapo C425
2025-03-05 03:39:46

  @Diderosa 

 

Does the camera work fine in the Tapo app, the live streaming? What's the live stream problem on the SmartThings app?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Tapo C425
2025-03-05 15:39:13

  @Wayne-TP  

 

yes, both cameras are working fine in the tapo app! 
 

in SmartThings I can see the cameras, but is saying waiting all the time and nothing happens... crazy: I can hear the sound.

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Re:Tapo C425
2025-03-05 15:41:05
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Re:Tapo C425
2025-03-05 15:43:17
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Re:Tapo C425
2025-03-10 12:16:39

  @Wayne-TP 

 

I have the same issue now with a 3rd camera, the Tapo C510W.

any idea?

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#8
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Re:Tapo C425
2025-03-12 01:46:42

  @Diderosa 

 

How's the camera streaming with SmartThings app on the phone?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#9
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Re:Tapo C425
2025-03-17 11:48:39

  @Wayne-TP 

 

Sadly the same problem.

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#10
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Re:Tapo C425-Solution
2025-03-18 07:50:58 - last edited 2025-03-21 12:32:30

  @Diderosa 

 

Verify whether the Tapo cameras are still connected to the cloud: turn off wifi and enable cellular data on your phone, then check whether you can watch the camera in the Tapo app. When the camera is offline, third-party platform controls will fail. 

If the camera remote control is not working, refer to the suggestions here to fix this problem first. What should I do if I can't view the Tapo camera?

 

As for the streaming issue in SmartThings app: 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#11
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