Not recording
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Camera has suddenly stopped recording. Though live feed is still available. SD card is compatible and was recording till now. Please give valuable advise
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Hi,
1. Please refer to the instructions below to check if your Recording settings are correct.
How can I store the Tapo camera video recordings on a microSD card
2. If the Recording settings are correct, please send me the pictures of the Storage & Recording > Local Storage page and the Recording Schedule page. Please ensure the Local Recording option is enabled.
3. What's the model number, format, and capacity of the inserted SD card?
4. You can try to remove the SD card from the camera, insert it again, and check if it helps. If not, backup the video clips on your PC and then format the SD card on the Tapo app for a try.
Best Regards
- Copy Link
- Report Inappropriate Content
Hi,
1. Please refer to the instructions below to check if your Recording settings are correct.
How can I store the Tapo camera video recordings on a microSD card
2. If the Recording settings are correct, please send me the pictures of the Storage & Recording > Local Storage page and the Recording Schedule page. Please ensure the Local Recording option is enabled.
3. What's the model number, format, and capacity of the inserted SD card?
4. You can try to remove the SD card from the camera, insert it again, and check if it helps. If not, backup the video clips on your PC and then format the SD card on the Tapo app for a try.
Best Regards
- Copy Link
- Report Inappropriate Content
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