Unable to add second camera to premium plan

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Unable to add second camera to premium plan

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Unable to add second camera to premium plan
Unable to add second camera to premium plan
2025-03-09 18:29:56 - last edited 2025-03-26 12:04:24
Model: TC70  
Hardware Version:
Firmware Version:

Hello everyone. I have a premium plan for my existing tc70 camera. I bought a second tc70 and I am unable to add it to my plan, it just says available cameras 1/1. Can anyone advise? Thank you 


 

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#1
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1 Accepted Solution
Re:Unable to add second camera to premium plan-Solution
2025-03-10 11:32:29 - last edited 2025-03-26 12:04:24

  @Lornery 

Hi,
From the picture you sent, you have subscribed to the Tapo Care Premium Plan for 1 camera only, so it's unable to add a new camera to the existing Tapo Care plan. There are different Tapo Care Premium plans, and the price is different.
Frequently Asked Questions about Tapo Care
Best Regards

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#3
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Re:Unable to add second camera to premium plan
2025-03-10 03:09:11

  @Lornery jumping on post , as I've got the same issue paid premium for up to 3 cameras but won't allow my second camera to be added

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#2
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Re:Unable to add second camera to premium plan-Solution
2025-03-10 11:32:29 - last edited 2025-03-26 12:04:24

  @Lornery 

Hi,
From the picture you sent, you have subscribed to the Tapo Care Premium Plan for 1 camera only, so it's unable to add a new camera to the existing Tapo Care plan. There are different Tapo Care Premium plans, and the price is different.
Frequently Asked Questions about Tapo Care
Best Regards

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Re:Unable to add second camera to premium plan
2025-03-10 11:33:08 - last edited 2025-08-12 01:51:07

  @T79shan3 

Hi,
You can contact this email for further assistance if you fail to add a second camera to the Tapo Care Premium plan for up to 3 cameras.
Best Regards

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#4
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