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H100 hub keeps going offline since the new firmware update 1.5.23 Build 241106 Rel.093525

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H100 hub keeps going offline since the new firmware update 1.5.23 Build 241106 Rel.093525

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
H100 hub keeps going offline since the new firmware update 1.5.23 Build 241106 Rel.093525
H100 hub keeps going offline since the new firmware update 1.5.23 Build 241106 Rel.093525
2025-03-19 01:33:07 - last edited 2025-04-09 08:47:20
Tags: #Device Connectivity
Model: Tapo H100  
Hardware Version:
Firmware Version:

 I just bought the H100 and it had a firmware update to 1.5.23 Build 241106 Rel 093525 and it keeps disconnected every few minutes. I have to manually power cycle it. It comes back quickly each time for a few minutes. Is this a known bug? 

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Re:H100 hub keeps going offline since the new firmware update 1.5.23 Build 241106 Rel.093525-Solution
2025-03-20 03:52:44 - last edited 2025-04-09 08:47:20

  @mysteryyy 

 

There aren't similar issues with this firmware. Can you clarify what kind of offline issue is occurring on your Tapo hub? Is it disconnecting from wifi, or disconnecting from cloud (local only)? What's the led status of the hub when it shows offline?

 

This article might be helpful for you, take a look. Cannot use the Tapo app to control my smart devices

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:H100 hub keeps going offline since the new firmware update 1.5.23 Build 241106 Rel.093525-Solution
2025-03-20 03:52:44 - last edited 2025-04-09 08:47:20

  @mysteryyy 

 

There aren't similar issues with this firmware. Can you clarify what kind of offline issue is occurring on your Tapo hub? Is it disconnecting from wifi, or disconnecting from cloud (local only)? What's the led status of the hub when it shows offline?

 

This article might be helpful for you, take a look. Cannot use the Tapo app to control my smart devices

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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