Camera making clicking noise and flashing red
Hi I have 3 tc60s in my shop. 2 work fine but 1 constantly goes off making clicking noise and flashing red lights then fixed red light. It then flashes green but starts flashing red again over and over. Its just not recording. It was only installed 2 weeks ago.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi，
On the problematic TC60, please press the reset button for 10 seconds to factory reset it, remove it from the Tapo app, and then try to reconfigure it and check if it will work fine.
If the problem remains, please confirm the following information.
1. When the camera is online, go to its Device Settings > Device Info page, tap the Wi-Fi icon and send us the RSSI value.
2. Check the LED status on the camera when the issue happens.
3. Ensure the firmware of the TC60 is the latest one.
4. What's the model number of your router? Is the TC60 connected to your router's Wi-Fi directly rather than other AP/RE?
5. If you swap the TC60 and a working TC60's location, which camera will work fine?
Best Regards
- Copy Link
- Report Inappropriate Content
Hi，
On the problematic TC60, please press the reset button for 10 seconds to factory reset it, remove it from the Tapo app, and then try to reconfigure it and check if it will work fine.
If the problem remains, please confirm the following information.
1. When the camera is online, go to its Device Settings > Device Info page, tap the Wi-Fi icon and send us the RSSI value.
2. Check the LED status on the camera when the issue happens.
3. Ensure the firmware of the TC60 is the latest one.
4. What's the model number of your router? Is the TC60 connected to your router's Wi-Fi directly rather than other AP/RE?
5. If you swap the TC60 and a working TC60's location, which camera will work fine?
Best Regards
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 449
Replies: 1
Voters 0
No one has voted for it yet.