Can't view live feed from tapo application

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Can't view live feed from tapo application

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Tesuani

2025-03-31 13:27:51 - last edited 2025-04-09 02:13:14

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Can't view live feed from tapo application

2025-03-31 13:27:51 - last edited 2025-04-09 02:13:14

Model: Tapo C200

Hardware Version: V3

Firmware Version: 1.4.1

I am receiving detection alerts for my Tapo C200 remotely, I can control some aspects of the camera remotely such as reboot and privacy mode, but not able to view the live feed.

If I reboot the camera through the application or unplug, it works for a few minutes. According to the app the camera is online, connected to WiFi.

I'm running the application on an android 14 mobile device. It was all working well until a few days ago.

1 Accepted Solution

Solla-topee

2025-04-01 08:32:13 - last edited 2025-04-09 02:13:14

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Re:Can't view live feed from tapo application -Solution

2025-04-01 08:32:13 - last edited 2025-04-09 02:13:14

@Tesuani

Hi，
You can refer to the following instructions to troubleshoot if you fail to watch the camera's live feed remotely.
What should I do if I can't view the Tapo camera?

If the problem remains, please confirm the following information.
1. Please list the troubleshooting you did and the results.
2. Please go to the camera's Device Settings > Device Info page, tap the Wi-Fi icon, and check the RSSI value.
3. What's the model number of your router?
4. On the camera's Device Settings > Advanced Settings > Display Settings page, please select the Compatible mode for a try.

Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.

Can't view live feed from tapo application

Can't view live feed from tapo application

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