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Hi, Quick Response recordings have vanished from app. And if I try to record my own I get Failed error when saving. So Quick Response is no longer possible. Has anyone encountered this, any solutions? Thanks
Is your Tapo app updated? What's the app version?
Do you use an Android phone or an iPhone? Please check if the problem exists when using another mobile device.
This doesn't seem like a firmware issue if the doorbell hasn't been updated recently. Your case might require further analysis, please reproduce the problem then submit an app log in the app through feedback. The support team will follow up your app feedback. How to get the log of Tapo app
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