Does Tapo C501GW consistently needs 4G load/credit to make it work?

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Does Tapo C501GW consistently needs 4G load/credit to make it work?

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Does Tapo C501GW consistently needs 4G load/credit to make it work?
Does Tapo C501GW consistently needs 4G load/credit to make it work?
2025-04-05 14:06:28 - last edited 2025-04-08 06:56:29
Model: Tapo C501GW  
Hardware Version:
Firmware Version:

I just bought my Tapo C501GW but I just noticed that it became offline when the load/credit of the sim card (4G) expires. So does it need to have data load balance to make it work and viewable in the app? Does it continuously record videos on the microSD even without 4g connection from the sim card? Thanks in advance.

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Re:Does Tapo C501GW consistently needs 4G load/credit to make it work? -Solution
2025-04-07 09:29:48 - last edited 2025-04-08 06:56:29

  @marcseb 

 

The camera can still record videos to the sd card when the internet is down. 

 

If your SIM card gets deactivated immediately when your balance runs out, you'll lose remote access to the camera through the Tapo app. In this case, you can still access your recordings by reading the SD card files on the phone or computer through a card reader.

 

However, some carriers maintain network service for a grace period after your balance expires. If your camera remains online during this time, you'll still be able to view live footage and playback recordings through the app until service is completely suspended.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Does Tapo C501GW consistently needs 4G load/credit to make it work? -Solution
2025-04-07 09:29:48 - last edited 2025-04-08 06:56:29

  @marcseb 

 

The camera can still record videos to the sd card when the internet is down. 

 

If your SIM card gets deactivated immediately when your balance runs out, you'll lose remote access to the camera through the Tapo app. In this case, you can still access your recordings by reading the SD card files on the phone or computer through a card reader.

 

However, some carriers maintain network service for a grace period after your balance expires. If your camera remains online during this time, you'll still be able to view live footage and playback recordings through the app until service is completely suspended.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Does Tapo C501GW consistently needs 4G load/credit to make it work?
2025-04-07 13:30:13

  @Wayne-TP Thanks for the info. Appreciate it heart

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