Tapo C720 flood light activation during daylight

Tapo C720 flood light activation during daylight

Tapo C720 flood light activation during daylight
Tapo C720 flood light activation during daylight
2025-04-06 21:32:25 - last edited 2025-04-18 07:40:33
Model: Tapo C720  
Hardware Version: V1
Firmware Version: Version:1.2.3 Build 240823 Rel.40327n

Hi

 

I am having an issue where the floodlight is getting activated during the day when a person is detected. 

This is obviously not required and a waste of electricity.

Searching Google keeps referring me to a setting under video and display settings which should let me select the night mode settings but that setting is not present in the app. 

I have checked for firmware and app updates and I'm on the latest. 

I'm used to the old school floodlights with an ambient light sensor on the light so I can set how dark it needs to be before it gets activated. This allegedly "smart" isn't able to do this.

Any ideas where I may be going wrong or a possible fix?

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1 Accepted Solution
Re:Tapo C720 flood light activation during daylight-Solution
2025-04-08 09:39:15 - last edited 2025-04-18 07:40:33

  @Jh7 

Hi, 
Please confirm the following information for the reported issue for further analysis.


1. Please go to the Tapo app > camera's Device Settings > Floodlight Settings page, and send us a picture of this page. Then go to the Auto On Settings page and send us the pictures of the Sensor and Camera pages.

 

2. On the camera's Live View page, please record a video manually showing the phenomenon that the camera turns on the floodlight when a person is detected even during the day. After that, send me the video for analysis.
You can upload the video to your cloud server(such as Google Drive), generate a link to download it and send me(@Solla-topee) the link via a private message.
 

Best Regards

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#2
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Re:Tapo C720 flood light activation during daylight-Solution
2025-04-08 09:39:15 - last edited 2025-04-18 07:40:33

  @Jh7 

Hi, 
Please confirm the following information for the reported issue for further analysis.


1. Please go to the Tapo app > camera's Device Settings > Floodlight Settings page, and send us a picture of this page. Then go to the Auto On Settings page and send us the pictures of the Sensor and Camera pages.

 

2. On the camera's Live View page, please record a video manually showing the phenomenon that the camera turns on the floodlight when a person is detected even during the day. After that, send me the video for analysis.
You can upload the video to your cloud server(such as Google Drive), generate a link to download it and send me(@Solla-topee) the link via a private message.
 

Best Regards

Recommended Solution
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#2
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