Camera continually goes offline
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Camera continually goes offline
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Registered: 2015-06-18
2015-06-18 02:19:01
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Registered: 2015-06-18
Camera continually goes offline
2015-06-18 02:19:01
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Region : Ireland
Model : NC200
Hardware Version : V1
Firmware Version :
ISP :
Hi, I've just got the NC200, but I'm finding that frequently when I try to access it, I get the message that the camera has gone offline.
Turning the router off, then on again, resolves the situation, but obviously I can't do this when I'm away from home.
Is there anything I can do to prevent the camera going offline so often?
Thanks.
Model : NC200
Hardware Version : V1
Firmware Version :
ISP :
Hi, I've just got the NC200, but I'm finding that frequently when I try to access it, I get the message that the camera has gone offline.
Turning the router off, then on again, resolves the situation, but obviously I can't do this when I'm away from home.
Is there anything I can do to prevent the camera going offline so often?
Thanks.
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Registered: 2018-06-01
Camera still losing widi
2018-06-01 20:05:47
I am surprised at the amount of time the develops have had in sorting this problem out, with the camera disconnecting from wifi for no reason. I just spent two days trying to sort my camera out and I so wish I never purchased a camera from this appalling company.
Today, I only managed to walk outside my house, when it came up that my camera was now offline (and no, I wasn't still connected to my home broadband). I have seen that this issue has now gone on for three years!!!! TP-link has to resolve this issue some day, surely???
I am now looking elsewhere for a camera and avoiding this company. for those that are saying, maybe it is too far from my router.. Ummmm, is two inches too far???? I have put it around the room, I have tried everything. No, I do not want to put it on the ethernet, even that has issues as it comes up saying the camera is only local.
Today, I only managed to walk outside my house, when it came up that my camera was now offline (and no, I wasn't still connected to my home broadband). I have seen that this issue has now gone on for three years!!!! TP-link has to resolve this issue some day, surely???
I am now looking elsewhere for a camera and avoiding this company. for those that are saying, maybe it is too far from my router.. Ummmm, is two inches too far???? I have put it around the room, I have tried everything. No, I do not want to put it on the ethernet, even that has issues as it comes up saying the camera is only local.
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Re:Camera continually goes offline
2018-11-02 22:10:33
I buy and installed 2 NC220's. At first they worked fine, but after the Frameware was upgraded to Version 1.1.12 Build 160321 Rel 27531 a few days ago, both cameras went offline after a few hours. After I reboot them after connecting them directly to the router and then place them a few metres away in the same room using Wifi, they work OK for a few hours and then go offline.
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Re:Camera continually goes offline
2021-06-12 08:45:58
@tplink hi ,i have the same issue for TC70, any solution?
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2021-06-16 11:41:39
Posts: 13387
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Re:Camera continually goes offline
2021-06-16 11:41:39
@Rimi Hello,
Please check my reply on your new thread.
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
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2015-06-18 02:19:01
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