Tapo C510W - RTSP not working on 1 out of 2 cams
Tapo C510W - RTSP not working on 1 out of 2 cams
I have 2 Tapo C510W on the same network - I cannot get RTSP feed on the V2 model (Cam2)
Cam1 - all working fine
Model: C510W
Hardware version: 1.0
Firmware Version: 1.3.3
Version: 1.3.3 Build 250228 Rel.56467n
Cam2 - no RTSP, no Ping
Model: C510W
Hardware version: 2.0
Firmware Version: 1.1.2
Version: 1.1.2 Build: 250228 Rel.53290n
Both cameras on the same WiFi SSID along with the PC trying to RTSP.
Both cameras work fine on Tapo App.
Both cameras recording to SD card.
No Tapo Care on either camera
Both cameras detected as ONVI cameras and successfully added and streaming to Synology Surveillance Station
RTSP works for Cam1 via VLC, PotPlayer and iSpy using:
rtsp://myuserid:mypassword@192.168.1.111:554/stream1
I can also directly ping Cam1
For Cam2 I cannot directly ping Cam2
RTSP does not work for any stream (stream1, stream2, stream8)
(I've tried VLC, PotPlayer)
VLC error: Your input can't be opened. VLC is unable to open the MRL 'rtsp://myuserid:mypassword@192.168.1.222:554/stream2'. Check the log for details.
Cam1 and Cam2 are found as ONVIF cameras by Synology Surveillance Station
But other software (iSpy) can't see Cam2 and can't find stream info from:
http://192.168.1.222:2020/onvif/device_service
I've also tried:
- resetting Cam2
- allocating different/static IP to Cam2
Should I be able to directly ping the C510W V2 Cam2 like the V1 Cam1?
Thanks.
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my WiFi isn't the issue. Every single setting and detail of my network works flawlessly with my V1. The two cameras are seated about 12 feet apart from one another on the same wall and if anything the V2 is closer to the WiFi. Networking is not the issue. It's the rtsp stream itself. The two cameras do not function the same way.
my NVR doesn't have a model
number. Which is kind of a dumb question to ask.
like I've stated, viewing the stream from the cam is not an issue either, until motion is detected by the camera. The camera is dropping the streams. That's why my nvr cannot record, because it is setup to record when the camera detects motion. At the moment my camera reports that motion is being detected the stream goes haywire and my nvr is no longer able to record from the camera stating issues with the way the stream is being reported from the camera. If I watch the stream as it's detecting motion, the feed becomes choppy and whatever motion is being detected is not being shown by the camera because the feed is freezing up. Like I told y'all in another post about the same problems, your tech support doesn't understand the issue. Twice now I've been told that your support was able to connect to and initiate the rtsp stream. But that's not the problem. The problem is the stability of that stream. And you can say whatever you want, I am convinced that two streams are being dynamically fed by one internal stream. Otherwise there wouldn't be less streams available from the camera in the first place. The V1 already suffers from not having 3 streams but only two when all your other pan and tilt cameras have 3 streams internally. But now the V2 barely even has the ability to create 2 streams reliably. There was no need for this hardware revision. Both versions support 2k resolutions. Both versions have no onboard Ai, both versions can record to sd card. So why is the new revision so shi**y compared to the original? You dumped 1080p for 720p, why go backwards? Now there is no standard definition stream where the V1 had a lesser 320p resolution to choose from. Literally every single part of the V1 that made it worth the money is gone in V2. Had I known this I would not have purchased another c510w.
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@Astroid for me the camera would connect to my WiFi correctly. I had something blocking network access to the camera from the client side, so I don't think it's the same issue as you. I suggest you may want to start a new thread with your specific issue or contact Tapo support.
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Hi,
I have confirmed that the Tapo C510W V2 supports up to three devices simultaneously viewing its live feed on the local network. However, the resolution may need to be adjusted. For example, when viewing the camera via an RTSP stream, if connecting using URL rtsp://IP Address/stream1 is unsuccessful, it may be because the high-quality stream is already occupied. In that case, you can try rtsp://IP Address/stream2 instead.
I understand that your issue is not about failing to establish an RTSP stream but rather its instability in certain scenarios. For further assistance, we recommend reaching out directly to our technical team, and you can find their contact information here.
To ensure the performance of the Tapo C510W V2, the video quality options are limited to 2K and 720P. I will record your request for the Tapo C510W V2 to support more video quality options and forward it to the relevant department for evaluation.
Best Regards
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im doing some more digging and it seems that the camera may be at fault. I've realized that the recordings on the sd card are also choppy and dropping frames. I'm changing out the sd card to be sure but I think this may be my actual issue.
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