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TP Link, C200, V.2: This device can only be controlled locally.

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TP Link, C200, V.2: This device can only be controlled locally.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP Link, C200, V.2: This device can only be controlled locally.
TP Link, C200, V.2: This device can only be controlled locally.
2025-06-08 09:15:48 - last edited 2025-07-11 02:05:03
Model: Tapo C200  
Hardware Version: V2
Firmware Version: 1.1.14

Hi 
A few months ago my began camera displaying this error: "This device can only be controlled locally".

As recommended I have:

Changed my router's DNS settings to Google's public DNS servers (8.8.8.8/8.8.4.4). 
I have reinstalled the app on my android phone. 
I have tested it with an iPhone.
I have both upgraded (to 1.3.9), and downgraded (to 1.1.14)  my firmware. 
I have connected to the ISP router, bypassing access points around the house. 
I have reset the camera, multiple times. 

However, none of this has worked. 
I have attached the diagnose_log file. 

Can you provide a solution for my issue, please? 

 

Thanks in advance,
Anthony 

 

File:
diagnose_log.zipDownload
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Re:TP Link, C200, V.2: This device can only be controlled locally.-Solution
2025-06-09 12:14:32 - last edited 2025-07-11 02:05:03

  @AntH808 

Hi,
You can enable a hotspot Wi-Fi on your phone, factory reset the camera, configure it with another phone, connect it to the hotspot Wi-Fi, and then check if you can control it remotely.

 

If the problem remains, please confirm the following information.


  1. What's the model number of your router? Is the camera directly connected to the router's Wi-Fi? 
  2. Do you have internet when connecting to the router? Please confirm if the router has any special settings, such as Firewall rules, access control, or VLAN settings. If so, disable or remove them for a try.
  3. Send me (@Solla-topee) the camera's MAC address via a private message.
  4. When did you buy the camera? Could it have been managed remotely before?

 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> What should I do if my Tapo camera triggers false detection? >> Enhance Your Tapo App Experience: Introduction to Several Practical Features
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Re:TP Link, C200, V.2: This device can only be controlled locally.-Solution
2025-06-09 12:14:32 - last edited 2025-07-11 02:05:03

  @AntH808 

Hi,
You can enable a hotspot Wi-Fi on your phone, factory reset the camera, configure it with another phone, connect it to the hotspot Wi-Fi, and then check if you can control it remotely.

 

If the problem remains, please confirm the following information.


  1. What's the model number of your router? Is the camera directly connected to the router's Wi-Fi? 
  2. Do you have internet when connecting to the router? Please confirm if the router has any special settings, such as Firewall rules, access control, or VLAN settings. If so, disable or remove them for a try.
  3. Send me (@Solla-topee) the camera's MAC address via a private message.
  4. When did you buy the camera? Could it have been managed remotely before?

 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> What should I do if my Tapo camera triggers false detection? >> Enhance Your Tapo App Experience: Introduction to Several Practical Features
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#2
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Re:TP Link, C200, V.2: This device can only be controlled locally.
2025-06-11 16:00:34

  @AntH808 

 

What's the model number of your router? / Sagemcom cs 50001 (Eir) 

 

Is the camera directly connected to the router's Wi-Fi? / Yes 

 

Do you have internet when connecting to the router? / Yes

 

Please confirm if the router has any special settings, such as Firewall rules, access control, or VLAN settings. If so, disable or remove them for a try. / I have no special settings

 

Send me (@Solla-topee) the camera's MAC address via a private message.  / I will PM as requested. 

 

When did you buy the camera? 13.07.2024

 

Could it have been managed remotely before? / Yes, it had been working fine since I bought it. This problem started a few months ago.  

I have three Tapo cameras in total: A C210, a C500 and this one. The other two cameras are working fine without any problems. 

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#3
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Re:TP Link, C200, V.2: This device can only be controlled locally.
2025-06-11 21:38:28

  @AntH808 I have also followed the Action Plan using a hot-spot. 

No change. 

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#4
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Re:TP Link, C200, V.2: This device can only be controlled locally.
2025-06-12 02:59:35

  @AntH808 

Hi, 
I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently.
Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> What should I do if my Tapo camera triggers false detection? >> Enhance Your Tapo App Experience: Introduction to Several Practical Features
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