Hello,

I recently purchased a Tapo C125 camera. It works flawlessly as long as it has full internet access. However, when I restrict internet access on my router using the Parental Control feature (the only available method on my router), the camera initially works fine in local-only mode — I can access the live feed via the Tapo app locally without any issues.

But after some time (for example, half a day), the camera starts behaving erratically:

• The video feed in the Tapo app freezes.

• The camera begins to reboot repeatedly on its own.

• This cycle continues until I restore internet access.

Once internet access is restored, everything goes back to normal immediately, and the camera functions properly again.

It’s important to note that I also have a Tapo C220 camera on the same network, configured in the exact same way (with internet access restricted via Parental Control). The C220 works perfectly fine in local-only mode, without any issues.

Here are some details about my setup:

• Camera Model with Issue: Tapo C125

• Camera Working Normally: Tapo C220

• Router Model: Archer BE230 v1.0

• Firmware Version: 1.1.4 Build 20250318 rel.31873(4555)

• Method of Blocking Internet: Parental Control feature in the router

I’d appreciate your help in identifying whether this is a firmware bug or a design limitation of the C125 model. I prefer using my cameras with local-only access, and this behavior makes that difficult.

Thank you in advance!

Best regards,

Bartosz