Keep getting offline for smart plugs rendering them useless

Keep getting offline for smart plugs rendering them useless

Keep getting offline for smart plugs rendering them useless
Keep getting offline for smart plugs rendering them useless
2025-06-14 04:25:43 - last edited 2025-07-14 11:22:41

I have 4 WiFi plugs that had been functioning well for several months. Now for no apparent reason they now regularly ( several times a day ) go offline rendering them and the cameras they control uncontrollable and useless v

I have done factory resets but to no avail. The only way I can temporarily guarantee getting back control is to reboot the router. 
I have been in contact with my internet provider and they can offer no solution. I have full fibre internet and the plugs are connected to the 2.4 ghz.

 

Any suggestions appreciated 

 

 

  0      
  0      
#1
Options
1 Accepted Solution
Re:Keep getting offline for smart plugs rendering them useless-Solution
2025-06-16 05:55:09 - last edited 2025-07-14 11:22:41

  @Douglas2 

 

This article might be helpful for you, take a look! What should I do if my Tapo smart devices keeps losing connection or going offline?

 

Which Tapo plug do you have? Please check its model, hardware, and firmware version. What's the led status of the smart plug when it went offline?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Keep getting offline for smart plugs rendering them useless-Solution
2025-06-16 05:55:09 - last edited 2025-07-14 11:22:41

  @Douglas2 

 

This article might be helpful for you, take a look! What should I do if my Tapo smart devices keeps losing connection or going offline?

 

Which Tapo plug do you have? Please check its model, hardware, and firmware version. What's the led status of the smart plug when it went offline?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
  0  
  0  
#2
Options