c220 2k QHD The 30fps option is gone.

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c220 2k QHD The 30fps option is gone.

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c220 2k QHD The 30fps option is gone.
c220 2k QHD The 30fps option is gone.
2025-06-22 09:49:33 - last edited 2025-06-23 12:39:48
Model: Tapo C220  
Hardware Version:
Firmware Version: 1.2.5

As title,when I reset my camera I'm sure I have 30fps option,but after maybe few hours,I can't find it

 

 

How can I do? 

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#1
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2 Accepted Solutions
Re:c220 2k QHD The 30fps option is gone.-Solution
2025-06-22 14:49:55 - last edited 2025-06-23 12:39:48

  @John2513 

 

Update: if you go to the tapo app, go into your cameras settings - advanced settings - power line frequency and change this to 60hz. That should sort it.

 

All of my cameras have lost the 30 FPS option. I have the c212 which is connected via ethernet to my router and I still cannot view 30 FPS. 

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#2
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Re:c220 2k QHD The 30fps option is gone.-Solution
2025-06-23 12:02:54 - last edited 2025-06-23 12:39:50

  @crustycrab1873  @John2513 

Hi, 
Usually, you can go to the Tapo app > Camera's Device Settings > Advanced Settings > Powerline Frequency to select the 60Hz option if you want to choose the 30fps option on the Video & Display > Frame Rate page.

If you can't see the 30fps option after selecting 60Hz on the Powerline Frequency page, please send me (@Solla-topee) your region and the camera's MAC address via private message.
Best Regards

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Re:c220 2k QHD The 30fps option is gone.-Solution
2025-06-22 14:49:55 - last edited 2025-06-23 12:39:48

  @John2513 

 

Update: if you go to the tapo app, go into your cameras settings - advanced settings - power line frequency and change this to 60hz. That should sort it.

 

All of my cameras have lost the 30 FPS option. I have the c212 which is connected via ethernet to my router and I still cannot view 30 FPS. 

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#2
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Re:c220 2k QHD The 30fps option is gone.-Solution
2025-06-23 12:02:54 - last edited 2025-06-23 12:39:50

  @crustycrab1873  @John2513 

Hi, 
Usually, you can go to the Tapo app > Camera's Device Settings > Advanced Settings > Powerline Frequency to select the 60Hz option if you want to choose the 30fps option on the Video & Display > Frame Rate page.

If you can't see the 30fps option after selecting 60Hz on the Powerline Frequency page, please send me (@Solla-topee) your region and the camera's MAC address via private message.
Best Regards

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#3
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Re:c220 2k QHD The 30fps option is gone.
2025-06-23 12:40:47
I really appreciate your help
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Re:c220 2k QHD The 30fps option is gone.
2025-06-23 12:53:13
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