Ma caméra reste bloquée lors des MAJ

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Ma caméra reste bloquée lors des MAJ

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Ma caméra reste bloquée lors des MAJ
Ma caméra reste bloquée lors des MAJ
2025-06-23 06:25:22 - last edited 2025-07-11 05:53:34
Model: Tapo C225  
Hardware Version:
Firmware Version:

Lorsqu'il y a des MAJ, ma Caméra reste bloquée dessus. 
il faut entre 4 et 5 reste pour la redémarrer !

pouvez vous m'aider svp?

Merci

  0      
  0      
#1
Options
1 Accepted Solution
Re:Ma caméra reste bloquée lors des MAJ-Solution
2025-06-23 12:51:19 - last edited 2025-07-11 05:53:34

  @Valerie-0909 

Hi, 
Please confirm the following information for the reported issue.

  1. How do you judge that the camera gets stuck during updates? What's the LED status on the camera? Does the Tapo app have any error messages that appear?

  2. Have you rebooted the camera after the issue occurred?

Best Regards

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Ma caméra reste bloquée lors des MAJ-Solution
2025-06-23 12:51:19 - last edited 2025-07-11 05:53:34

  @Valerie-0909 

Hi, 
Please confirm the following information for the reported issue.

  1. How do you judge that the camera gets stuck during updates? What's the LED status on the camera? Does the Tapo app have any error messages that appear?

  2. Have you rebooted the camera after the issue occurred?

Best Regards

Recommended Solution
  0  
  0  
#2
Options