@Wayne-TP for me too, the timestamp in the video is correct, but the playback is showing the recordings in incorrect timings. I'm saving the videos to the cloud. 

Wayne-TP wrote

  @SanketSR 

 

Is this a problem with cloud video or local recording (SD card)? What's the time difference?

 

What's the version of your Tapo app? Please make sure it is updated.

Hi  @Wayne-TP 

The problem seems to be only with cloud recordings. When I open the cameras in the app and go into "Playback & Downloads" the thumbnails show incorrect time.

The Tapo app and camera firmware are up to date. 

Wayne-TP wrote

  @SanketSR  @Mukunthaniyer 

 

Our tech team has located the cause of this problem, and the relevant modifications will be added in the next app update, version 3.13.109, which should start the release soon.

 

A beta app is available now to address this issue. You can try using this app to see if it helps.

Click to Download Tapo Beta App (Tapo Trial)

Thanks  @Wayne-TP .

The trial version works for now. My Samsung phone seems to have got the updated version 3.13.109 but I'll have to wait for my Vivo X200 pro. 

  @Wayne-TP 

I'm experiencing a similar issue. My Tapo app is showing incorrect time of recordings in the "playback list" but the actual timestamp in the video is correct.

model: Tapo C425

firmware: see below 

Tapo app running on iPhone and iPad

All recordings are on local SD card.  I'm not using any cloud storage.

s