motion detection issue
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Hello everyone. I just installed the camera. It says that it has intelligent motion detection, but in fact it reacts to midges and spiders at night... I constantly get false notifications... How can I fix it?
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Hi,
1. What's your camera's model number and MAC address? You can send me (@Solla-topee) the MAC address via a private message.
2. For the reported issue, please check if the following instructions help.
How to reduce motion detections from rain, snow, insects, etc.
If the problem persists, please go to the camera's Device Settings > Detection page, send me a screenshot of this page, and confirm the sensitivity values of the enabled detection types. Then, please send us a video showing the reported issue.
You can upload the video and picture to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
Best Regards
- Copy Link
- Report Inappropriate Content
Hi,
1. What's your camera's model number and MAC address? You can send me (@Solla-topee) the MAC address via a private message.
2. For the reported issue, please check if the following instructions help.
How to reduce motion detections from rain, snow, insects, etc.
If the problem persists, please go to the camera's Device Settings > Detection page, send me a screenshot of this page, and confirm the sensitivity values of the enabled detection types. Then, please send us a video showing the reported issue.
You can upload the video and picture to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
Best Regards
- Copy Link
- Report Inappropriate Content
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