Tapo C210 camera's speaker is not working
Camera's speaker has stopped working. I used to be able to call and talk to person with the camera but now no sound is coming out of the camera. I have tried triggering alarm as well and there is no sound output.
I have 2 other camera of the same model and call is working on both of them. Specific issue with this camera's hardware. Please help me with the warranty claim.
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Hi,
You can try the following tips for the reported case and check if they are helpful.
1. Go to your phone's Settings page to ensure the microphone permission is enabled for the Tapo app. Ensure your phone's volume is set to a high level.
2. In the Tapo app, please go to the camera's Live View page > tap the Talk icon > tap the icon at the top right corner of the Talk page > ensure the microphone and speaker volume are set to a high level.
3. Try a different phone if you have one.
Best Regards
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Hi,
You can try the following tips for the reported case and check if they are helpful.
1. Go to your phone's Settings page to ensure the microphone permission is enabled for the Tapo app. Ensure your phone's volume is set to a high level.
2. In the Tapo app, please go to the camera's Live View page > tap the Talk icon > tap the icon at the top right corner of the Talk page > ensure the microphone and speaker volume are set to a high level.
3. Try a different phone if you have one.
Best Regards
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@Solla-topee Thanks for the suggestions. I have tried all 3 and it is still not working. Even alarm function is not returning any sound which suggests that the speaker has malfunctioned in the camera. I have 1 more camera and for that everything works.
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Hi,
In this situation, you can try contacting your retailer or our local team to check if your camera is under warranty.
Best Regards
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