C410 Limited Detection Types

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C410 Limited Detection Types

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C410 Limited Detection Types
C410 Limited Detection Types
2025-07-07 14:30:47 - last edited 2025-07-31 11:32:15
Model: Tapo C410 KIT  
Hardware Version: V2
Firmware Version: 1.1.6

I have 3 C410 Kits around my house, with the one camera it is not give me the 4 detection modes, it only displays the Motion and People options. I also do not have the option to select the tag on/off on the camera feed. I have reset mutiple times without any change

 

 

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Re:C410 Limited Detection Types-Solution
2025-07-09 03:35:03 - last edited 2025-07-31 11:32:15

  @IainL 

 

Different hardware versions of the same model may have functional differences. Tapo C410 V1 supports pet and vehicle detection, while the V2 does not. If these features are important to you, we recommend returning the product and repurchasing it. *Since hardware versions are typically not listed as purchase options by sellers, it's best to confirm the version with the seller before buying.

 

Alternatively, you might consider acquiring a Tapo H500 smart homebase, which provides AI empowerment features, enabling the camera to support detection types that it does not natively offer, as well as grant access to advanced functionalities like facial recognition and face tracking. 

CES 2026 Meet TP-Link AI Assistant and More New Products!
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Re:C410 Limited Detection Types-Solution
2025-07-09 03:35:03 - last edited 2025-07-31 11:32:15

  @IainL 

 

Different hardware versions of the same model may have functional differences. Tapo C410 V1 supports pet and vehicle detection, while the V2 does not. If these features are important to you, we recommend returning the product and repurchasing it. *Since hardware versions are typically not listed as purchase options by sellers, it's best to confirm the version with the seller before buying.

 

Alternatively, you might consider acquiring a Tapo H500 smart homebase, which provides AI empowerment features, enabling the camera to support detection types that it does not natively offer, as well as grant access to advanced functionalities like facial recognition and face tracking. 

CES 2026 Meet TP-Link AI Assistant and More New Products!
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