C510W and Echo Show 5 won't connect

C510W and Echo Show 5 won't connect

C510W and Echo Show 5 won't connect
C510W and Echo Show 5 won't connect
2025-07-28 03:59:39 - last edited 2025-07-31 11:47:09
Model: Tapo C510W  
Hardware Version:
Firmware Version:

After reading the FAQ, I tried to connect the C510W and Echo Show 5, but it says that "The C510W may only be compatible with 2.4 GHz Wi-Fi networks."

When I look at the ArcherAX10 client, it shows that the C510W is 2.4 GHz and the Echo Show 5 is 5 GHz.

Is it possible to connect the C510W and Echo Show 5?

The Amazon product page says that the C510W and Echo Show 5 can be connected.

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1 Accepted Solution
Re:C510W and Echo Show 5 won't connect-Solution
2025-07-29 05:52:05 - last edited 2025-07-31 11:47:09

  @tonty 

Hi,
As you can see on the Tapo C510W's specifications page on our official website, the Tapo C510W supports 2.4 GHz only.

However, Tapo C510W and the Echo Show are not required to be connected to the same Wi-Fi network to work together. After the camera and the Echo Show are successfully configured in the Tapo app and the Alexa app, you can refer to the instructions below to set up the camera and the Echo Show to work together.

How to make my Tapo / Kasa device work with Amazon Alexa

Best Regards

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Re:C510W and Echo Show 5 won't connect-Solution
2025-07-29 05:52:05 - last edited 2025-07-31 11:47:09

  @tonty 

Hi,
As you can see on the Tapo C510W's specifications page on our official website, the Tapo C510W supports 2.4 GHz only.

However, Tapo C510W and the Echo Show are not required to be connected to the same Wi-Fi network to work together. After the camera and the Echo Show are successfully configured in the Tapo app and the Alexa app, you can refer to the instructions below to set up the camera and the Echo Show to work together.

How to make my Tapo / Kasa device work with Amazon Alexa

Best Regards

Recommended Solution
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