H200 Base seem really unstable after the new Firmware (1.5.2) update

H200 Base seem really unstable after the new Firmware (1.5.2) update

H200 Base seem really unstable after the new Firmware (1.5.2) update
H200 Base seem really unstable after the new Firmware (1.5.2) update
2025-08-03 10:30:06
Model: Tapo H200  
Hardware Version: V1
Firmware Version: 1.5.2

Hi,

 

I have noticed some erratic behaviour with my H200 hub ever since updating the firmware to 1.5.2. It randomly just crashes now and then. Every device connected to it goes offline, and the only way to fix it is by turning it off and on again by cycling the power. Is there a way for me to roll back the firmware or for this bug to be investigated, as this has only become an issue since updating?

 

These are the devices I have connected to it:

  • Doorbell (D230)
  • S200D
  • 2x T100

 

Thanks

 

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#1
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6 Reply
Re:H200 Base seem really unstable after the new Firmware (1.5.2) update
2025-08-05 11:31:21

  @trooper1489 

 

Besides the hub's sub-devices go offline, what other phenomenons do you notice? Does the hub itself stay online? What's the status of its LED? Can you still managing the hub, like make it ring?

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#2
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Re:H200 Base seem really unstable after the new Firmware (1.5.2) update
2025-08-05 11:39:13

 Hi @Wayne-TP, thanks for the reply.

 

So besides the hub's sub-devices going offline, the hub itself also goes offline. When this happens, the hub has a red solid light, which, from some reading online, seems to indicate an issue with Startup or Connection Problems. The only way to fix it is by turning the power off and on again. When it is in this state, I can't make it ring, view the doorbell camera or use any of my smart switches.

 

Thanks

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#3
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Re:H200 Base seem really unstable after the new Firmware (1.5.2) update
2025-08-06 08:01:41

  @trooper1489 

 

How's the hub connected to the router? Wired or wireless? If it was wirelessly connected, try to switch it to ethernet connection, then monitor its performance.

 

Could you clarify the color of the LED light? Is it actually red? Could it be orange? Some references:

1. H200 will show a solid red light while starting up.

2. If the device is not configured, it will flash red and green during the initial setup state.

3. A solid orange light indicates that the connection to the cloud server is disconnected, but it is still connected to the router.

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#4
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Re:H200 Base seem really unstable after the new Firmware (1.5.2) update
2025-12-12 07:32:53

 Hi  @Wayne-TP, it has been connected via wireless. I have only just gotten around to getting it wired (took some time). I'm monitoring it now and will update again when i have something. Thanks

 

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#5
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Re:H200 Base seem really unstable after the new Firmware (1.5.2) update
6 hours ago

 Just on this, I spent enough time with support to figure out a solution where hub connected devices just stop working until a hard reset of the hub. Then it'll work again for a day or so and require a reboot again. 

 

I've got two h200s and tried to split the load between to the two of them. Only have two sensors and three s200 switches. 

 

It worked fine for the past 5-6 months and the problem has come back again. 

 

I've had enough with this and moving to ZigBee compatible sensors and switches. 

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#6
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Re:H200 Base seem really unstable after the new Firmware (1.5.2) update
4 hours ago - last edited 4 hours ago

  @SaleemK Dammm, that's a real shame, because the issue you are having sounds like mine too. Hard wiring it has helped, but has just made the issue happen less; it still happens though. It is a real shame. I wonder if the H500 suffers from the same issue? But it is a lot of money to spend just to see it happen again if it does.

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#7
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