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Tapo C200 not functioning

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Tapo C200 not functioning

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Tapo C200 not functioning
Tapo C200 not functioning
2025-08-04 05:34:29 - last edited 2025-08-15 08:47:38

Hi, I've got a Tapo C200 for two months, never experienced a power shortage, unplugged or hard reset on the router. The camera right now is going loop between two steps: 1) rotation with red and green blinking light 2) solid red light . Tried for unplugging and press reset button for 5 seconds, heard the sound of 'reset' for once, but after that the wifi connection is unable to connect even i could find the camera. 

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Re:Tapo C200 not functioning -Solution
2025-08-05 03:31:10 - last edited 2025-08-15 08:47:38

  @nests9143 

Hi,
For the reported phenomenon of the Tapo C200, please try the following steps to troubleshoot.
  1. Make sure that the camera is powered by the original power adapter that comes with the camera in the package.
  2. Remove the SD card from the camera if there is one.
  3. Press the reset button on the camera for 10 seconds to perform a factory reset.

 

If the LED status on the camera still loops as you described, you can contact your retailer or our local team to check if the camera is under warranty.

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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Re:Tapo C200 not functioning
2025-08-04 05:45:05

Couldn't upload photos or videos on the platform, video as follows: 

 

 https://youtube.com/shorts/Cva3R6W4EVA?si=cxulgCBGhaMq-pHg
 

@nests9143 

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Re:Tapo C200 not functioning -Solution
2025-08-05 03:31:10 - last edited 2025-08-15 08:47:38

  @nests9143 

Hi,
For the reported phenomenon of the Tapo C200, please try the following steps to troubleshoot.
  1. Make sure that the camera is powered by the original power adapter that comes with the camera in the package.
  2. Remove the SD card from the camera if there is one.
  3. Press the reset button on the camera for 10 seconds to perform a factory reset.

 

If the LED status on the camera still loops as you described, you can contact your retailer or our local team to check if the camera is under warranty.

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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