Tapo camera premium subscription
I just subscribed two tapo cameras on the 1 year Premium plan, but after payment was processed, it says I only have 137 days left. Unless this is an error by TP-Link, this is completely false advertising and I certainly will take this up with Consumer Reports and the Better Business Bureau. Posting on this thread as there's no method of contacting support on the subscription side. Really hoping this is not a scam. Will wait 48 hours before moving forward with a public complaint.
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Hi,
For your situation regarding the Tapo Care subscription, we suggest emailing tapocare@tp-link.com for further assistance.
Best Regards
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Hi,
For your situation regarding the Tapo Care subscription, we suggest emailing tapocare@tp-link.com for further assistance.
Best Regards
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Solla-topee wrote
Hi,
For your situation regarding the Tapo Care subscription, we suggest emailing tapo.care@tp-link.com for further assistance.
Best Regards
The email you quote is unrecognized. It has been bounced back on two of my email attempts.
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Hi,
Sorry that the email address contains an extra dot. The correct email address is tapocare@tp-link.com.
Best Regards
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