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One camera is showing only 1 wifi signal bar, while 2nd one is working properly

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One camera is showing only 1 wifi signal bar, while 2nd one is working properly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
One camera is showing only 1 wifi signal bar, while 2nd one is working properly
One camera is showing only 1 wifi signal bar, while 2nd one is working properly
2025-08-12 15:58:08 - last edited 2025-08-29 11:52:46
Model: Tapo C120  
Hardware Version:
Firmware Version:

Hi everyone,

 

I have recently bought  TP link security camera Tapo c120 pack of two. One is working fine but the 2nd one is showing low wifi signal strength.  I rested camera and updated my mobile and also reboot my internet modem  but the issue is still presist. Any help/support will be highly appreciated!

 

Thanks

Shariq

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Re:One camera is showing only 1 wifi signal bar, while 2nd one is working properly-Solution
2025-08-13 06:50:50 - last edited 2025-08-29 11:52:46

  @Shiq 

Hi, 
A camera's signal strength may be affected by several factors, such as environmental interferences, distance, and installation position, among others. 

 

In your case, please try to swap the locations of the two cameras, and then check if the signal strength is weak when the first camera is installed at the 2nd camera's location.
If so, the weak signal strength may be caused by the installation environment rather than the camera.

 

By the way, on the Tapo app > camera's Device Settings > Device Info page, you can tap the Wi-Fi icon to see the detailed RSSI value to measure signal strength.

 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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Re:One camera is showing only 1 wifi signal bar, while 2nd one is working properly-Solution
2025-08-13 06:50:50 - last edited 2025-08-29 11:52:46

  @Shiq 

Hi, 
A camera's signal strength may be affected by several factors, such as environmental interferences, distance, and installation position, among others. 

 

In your case, please try to swap the locations of the two cameras, and then check if the signal strength is weak when the first camera is installed at the 2nd camera's location.
If so, the weak signal strength may be caused by the installation environment rather than the camera.

 

By the way, on the Tapo app > camera's Device Settings > Device Info page, you can tap the Wi-Fi icon to see the detailed RSSI value to measure signal strength.

 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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