Detection zones keep disappearing c720

Detection zones keep disappearing c720

Detection zones keep disappearing c720
Detection zones keep disappearing c720
2025-08-23 12:00:37 - last edited 2025-09-17 12:23:22

The detection zones keep disappearing. Typically ok for a couple of days and then out of nowhere the zones reset and I start getting alerts every few minutes.

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Re:Detection zones keep disappearing c720-Solution
2025-08-25 08:13:31 - last edited 2025-09-17 12:23:22

  @RobbieTC 

Hi, 
If the camera's detection zone disappears automatically, please go to the Tapo app > Cameras tab > Home Mode or Away Mode to check if your camera is included. If so, check if your camera's detection feature (including the detection zone) is configured correctly. If your camera is included in the Home/Away mode and the detection zone is not configured, applying the Home/Away mode will overwrite the current settings, and your detection zone settings may disappear.
How to edit Home and Away Mode for Tapo cameras in the Tapo app 
Best Regards

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Re:Detection zones keep disappearing c720-Solution
2025-08-25 08:13:31 - last edited 2025-09-17 12:23:22

  @RobbieTC 

Hi, 
If the camera's detection zone disappears automatically, please go to the Tapo app > Cameras tab > Home Mode or Away Mode to check if your camera is included. If so, check if your camera's detection feature (including the detection zone) is configured correctly. If your camera is included in the Home/Away mode and the detection zone is not configured, applying the Home/Away mode will overwrite the current settings, and your detection zone settings may disappear.
How to edit Home and Away Mode for Tapo cameras in the Tapo app 
Best Regards

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