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Line crossing event failing

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Line crossing event failing

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Line crossing event failing
Line crossing event failing
2025-08-31 04:16:15 - last edited 2025-09-11 12:37:02
Tags: #Smart Actions #AI Detection
Model: Tapo C325WB  
Hardware Version: V1
Firmware Version:

Recently bought this outdoor camera, it's nice in many ways but alarm things are not upto the mark 

Line crossing detection failing even light crossed over camera 

I have clearly defined the detection zones 

 

 

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Re:Line crossing event failing -Solution
2025-09-01 09:23:18 - last edited 2025-09-11 12:37:02

  @Umesh921 

Hi,
If you mean that the camera's Line-Crossing detection feature is not working and the camera is not alarming, please confirm the following information for further analysis.


  1. Send us the screenshots of the camera's Device Settings > Detection page and Line-Crossing Detection page.
  2. Send us the screenshots of the camera's Device Settings > Alarm page and Alarm Event Type page.
  3. Send us a video showing the reported phenomenon. You can upload the video and screenshots to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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Re:Line crossing event failing -Solution
2025-09-01 09:23:18 - last edited 2025-09-11 12:37:02

  @Umesh921 

Hi,
If you mean that the camera's Line-Crossing detection feature is not working and the camera is not alarming, please confirm the following information for further analysis.


  1. Send us the screenshots of the camera's Device Settings > Detection page and Line-Crossing Detection page.
  2. Send us the screenshots of the camera's Device Settings > Alarm page and Alarm Event Type page.
  3. Send us a video showing the reported phenomenon. You can upload the video and screenshots to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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