Improve Connectivity & Battery Life for Tapo Battery Cam/Doorbell Linked to Sky Router

Improve Connectivity & Battery Life for Tapo Battery Cam/Doorbell Linked to Sky Router

Improve Connectivity & Battery Life for Tapo Battery Cam/Doorbell Linked to Sky Router
Improve Connectivity & Battery Life for Tapo Battery Cam/Doorbell Linked to Sky Router
3 weeks ago - last edited 2 weeks ago

This Article Applies To

Tapo D210/TD21
Tapo D225/D235/TD25
Tapo C410 V1.0/V1.20
Tapo C425 V1.20

 

Router: Sky router

 

Description

A recent discovery found that when the listed Tapo battery camera or doorbell is connected to a Sky router, especially the SR203, it might cause the camera to exhibit the following issues:

  1. Frequent WiFi disconnection: the camera frequently disconnects from the WiFi network, despite receiving a good WiFi signal strength.
  2. High battery drain: the camera's battery drains rapidly during normal usage (low time of use and wake-up times).

 

*If your camera has high time of use or wake-up times, check this article to learn about how to extend the battery life for the camera. What to do if the battery drains quickly on my Tapo battery-powered camera/doorbell?

 

 

Solution

Our R&D team has implemented optimizations on the camera that can effectively improve the situation.

 

Before the official release, community users can have early access to the new firmware. If your device experiences similar issues with the mentioned router, feel free to apply the beta and try it out!

 

How to Apply Beta Firmware?

1. Check the Mac address of your Tapo camera or doorbell.

2. Send a private message to @Wayne-TP with the following information:

  • Mac address of your Tapo camera or doorbell
  • Model of your Router
  • Brief description of the problem

 

Before the Upgrade:
(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App
(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.

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4 Reply
Re:Improve Connectivity & Battery Life for Tapo Battery Cam/Doorbell Linked to Sky Router
3 weeks ago
HI Would this work on the D230S1, I often get messages regarding high battery drain despite low notifications - I am currently using sky with a SR203 sky router. thanks
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Re:Improve Connectivity & Battery Life for Tapo Battery Cam/Doorbell Linked to Sky Router
3 weeks ago - last edited 3 weeks ago

I have 2 x c425 rev 1.20 that have been having weird excessive draining issues. But I don't have a sky router. I have a TPLink Archer BE550 Pro. 
 

i noticed the drastic difference in how fast they drain without solar (I have panels for all my wireless ones) vs 2 new C460s. And you'd think a 4K camera would be draining faster. 


I assumed mine where disconnecting because it's wireless & sleeping until it needs to alert me. It's 1000% not a signal issue. 

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Re:Improve Connectivity & Battery Life for Tapo Battery Cam/Doorbell Linked to Sky Router
2 weeks ago

  @Caprica  @Neil_2025_ 

 

To tell whether the camera's power consumption is abnormal, you should check its battery status data first. High Time of Use or Wake-up Times certainly indicate high power consumption. What to do if the battery drains quickly on my Tapo battery-powered camera/doorbell?

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Re:Improve Connectivity & Battery Life for Tapo Battery Cam/Doorbell Linked to Sky Router
a week ago

@Leonwong83 @Sharpy_94 @Reidy 

 

Beta firmware has been sent to your device. You may check it later in the Tapo app and perform the update.

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