@Neil_2025_ 

Hi,
For the reported phenomenon, it's important to understand the wake-up mechanism of the Tapo battery-powered camera. The camera wakes up by its PIR sensor in most cases, which detects changes in infrared radiation. The camera is equipped with twin sensors; when a person or vehicle moves through the detection area, the heat source shifts from one sensor to the other. The twin sensors can detect changes in infrared radiation, thus waking up the camera to start detecting/recording events. However, when a person or vehicle moves directly towards the camera, the position of the heat source changes very little within the camera's view, making it challenging for the twin sensors to detect the necessary infrared radiation changes to wake the camera. As a result, this may lead to the events not being detected.

In your situation, aside from the possibility that the direct movement of a person or vehicle towards the camera may prevent it from waking up, there could also be an issue with the PIR sensor. You can contact your retailer or local support to see if your camera is under warranty. If so, replace the D230 and check if this improves the situation.

If the above tips do not help, you may consider the hardwired doorbell cameras, such as the Tapo D235. This model remains in an active state when powered by electric wires, thereby avoiding any limitations associated with sleep mode.

Best Regards

  @NielsvdP 

Hi,
You can visit the Tapo D235's Specifications page on our official website to see the detection types it supports. Usually, if the Notification feature is enabled on the Tapo D235, you can receive notifications when the doorbell camera detects events.
Best Regards